Trouble with Downlaods, please advise

How to get the most out of your Rocket French course

Trouble with Downlaods, please advise

Postby Brenton on Mon Oct 05, 2009 4:10 pm

Hello, I just joned Rocket French and cannot down load the files, is anybody else having this problem. is there a issue with the files to be down loaded, i have tried everything i can think of still no success. I have written to the support tem with no reply, any body out there?. thanks for the help. Brent
Brenton
 
Posts: 2
Joined: Mon Oct 05, 2009 3:57 pm

Re: Trouble with Downlaods, please advise

Postby Marie-Claire Rivière on Tue Oct 06, 2009 9:19 pm

Hi there,
I'm sorry to hear that you have trouble downloading the files.
Could you please tell me exactly which files you are trying to download and how you go about it?
I just tested a download and it worked fine.
Make sure you click on the big blue button labeld "Download Audio" and save the file in a folder on your computer where you can easily find it again.

Thank you and please let me know how you get on.
Marie-Claire Rivière
 
Posts: 122
Joined: Tue Apr 07, 2009 9:29 pm


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